Empathy: It is an awareness of the needs and feelings of others both individually and in groups, and being able to see things from the point of view of others. Objective criteria are quantitative and measurable in nature, such as economic criteria, laws and rules, availability of time etc. Enter your email address to subscribe to this blog and receive notifications of new posts by email. It is a management function that engages monitoring and evaluating public attitudes and maintaining mutual relations and understanding between an organization and its public. People who have fortitude are described in an admiring way for their courage and this word comes from the Latin word fortitudo, meaning “strength.”, 7) In what way are social values different from economic values?
If somebody is nature friendly then it is certain that he/she may get offended on nature unfriendly activities like deforestation. Advertising, selling, negotiating in mass media, peace talks at international level are the example of persuasive aspect of communication. You are aspiring to become an IAS officer and you have cleared various stages and now you have been selected for the personal interview. Just the addition of the above sentence makes the argument more powerful.
The public servant should be emphatic as also advised by Mahatma Gandhi’s that if anyone was in doubt if an action was good or not was to put oneself in the situation of the poorest of the poor in the country and see how a particular policy and programme will impact him or her. Thus the success of the administration depends upon the involvement, commitment, dedication and sacrifice with which the public servants put their efforts for the welfare of the teeming millions in the country. to the public-servant-decision-maker and/or the Agency; Ethical Dilemmas Faced by Public Servants are as follows: The reason for these dilemmas are contributed to the following factors. Wonderful Sir Salute to your hard work and perseverance You are a true IAS officer,dedicated to Steve your country’s people. Government policies must clearly frame their ethical position. Tough action against illegal sand Mining by IAS, For instance Indian High Commissioner to the United Kingdom. I will admit the victim to the hospital and pay any charges, if required.
Various agents of political attitude formulation can be categorized into five groups. Democratic accountability of administration. In the theory of just war, the government of a nation must weigh whether the harms they suffer are more than the harms that would be produced by their going to war against another nation that is harming them; the decision whether to go to war is therefore a prudential judgment.
E.g: Darwaza Band campaign and rallies by school children to build awareness. It is a traditional virtue in many cultures and a core aspect of various religious traditions and secular world views, though the concept of ‘others’ toward whom concern should be directed can vary among cultures and religions.
Ethical human conduct 2. A sense of purpose, commitment to service and serving others, dedication for job and respect for law are some general values which needs to be imbibed along with patience and perseverance. The remaining ones should be the practical courses of action you wish to pursue. As remarked by Gandhiji “The best way to find yourself is to lose yourself in the service of others”. Person can use it to justify violence behavior and lunacy and still society will accept it because moral attitude=strong emotions. Civil servants are expected to serve the common man,particularly poor and vulnerable ,in the context of empathy is of paramount importance. Objectivity is the quality of acting based on observable things, rather than on things like perception, emotion, Prejudice. Ignore inconvenient facts or relevant considerations when providing advice or making decisions. It can lead to an ethical dilemma.
At least, he would not grant any benefits to the stronger section of society only because they are strong and would not deny the due consideration to the weak, despite their weakness. People use mental shortcuts (heuristics) such as “Experts are always right”, known as heuristic processing. Rewards for better performance and punishment for deviant behavior. If efficiency alone were the standard, contracting officials would be easily tempted to ignore the rules to expedite the process. The dictionary meaning of probity refers to integrity, trust, character, justice, honesty, rectitude and uprightness. If it gets late for the relatives to reach, I will entrust the cab driver to kindly look after her, pay him his waiting charges and proceed to the interview. Conclude by reasserting their importance. There is a great saying that to develop empathy, walk a mile in their shoes. This is especially so because confidentiality can provide an opportunity to cover up unethical behaviour. They needed immediate help. The various other sources of ethics are as follows: Each private relationship has its own irreplaceable value. Likewise, social roles and norms can dictate formation of attitudes. There can be multiple ways to answer a particular question and all of them might be right. Administrative Secrecy: In government offices, another major ethical dilemmas is the secret conduct of public business. For example when seeing a angry mob protesting for justice for victim of a rape he/she should be able to get hold of public emotions and should be able to pacify them with his/her words. With regard to public administration, both premises are provided by the public as well as by administration. Social influence and persuasion contribute to Swacch Bharat Abhiyan (SBA) through: • Behavioural change among all the stakeholders: By changing attitude toward open defecation in the society through campaigns and media. How? I don’t mean to say these are the only solutions to these case studies. It’s characterized by positive or negative beliefs, feelings and behaviors towards a particular entity. A social attitude is not the mobilization of the will of the person but the residual tendency that has resulted from such a “mobilization” and the subsequent campaign. EXAMPLE: Different societies have different moral standards.
differ from one’s own. From mother, he/she would learn values like truthfulness, honesty, love, respect for elders and selfless service etc.
the lines of: I will try to set up a livelihood opportunity based on their skills, help them produce marketable goods, procure that material in all govt departments, and then encourage local private sector to buy these goods. If the question pertains to a specific ethical value, you must introduce the answer with a crisp definition, followed by an example.
They shall ensure that public resources are administered in the most efficient and economical manner.
It will strike the examiner as practical and implementable. For all these reasons, prudence is an eminently desirable quality in civil servant. For instance, let’s say in your district, tribals are agitating against a mining company planning to raze the forests and explore the mineral wealth. Probity is the evidence of ethical behavior in a particular process. It helps in taking right decisions when confounded with ethical issues. Attitude influences an individual’s choice of action, and responses to challenges, incentives, and reward. instead of reacting quickly; one can reign in one’s emotions and thus will think before responding. Remember that the examiner is not evaluating how much you know about ethics. Government processes are often cumbersome to allow for fairness. Promotes Transparency thus ensuring interests of all stakeholders are taken into consideration. Empathy is the act of putting yourself in someone else’s shoes.
Relationship between public administrators and politicians: Political loyalty. Civil servants are supposed to be men of practical affairs. Relationship between Attitude and Persuasion.
I shall encourage rallies by school children and officers of all government departments. we good to see u providing this enormous information which u are giving for aspirants. All this, in turn, will lead to greater empowerment of the people – the core need of a vibrant democracy.
Adherence to the highest standards of integrity & conduct. So, You can choose English as your medium and Hindi Literature as your optionals. Process is as important as outcomes and public trust is predicated on democratic values being represented at all stages in the decision making process. So my immediate response would be to quickly move the victims to my cab. EXAMPLE– General Dyer who’s responsible for the Jallianwala massacre was considered as a brutal immoral officer by Indians but at the same time he was given a heroic welcome in Britain. ethics syllabus for UPSC Mains Examination..
Make sure public money and resources are used efficiently. Hence they are in a better position to understand any problem of a child. Civil servants have to deal with matters anonymously and discreetly. Done well, they can propel your score beyond 110. The balance between Personal & Collective Welfare: Each decision not only affects personal welfare but also has an impact on collective welfare. This makes it essential for good leader to have congruence between his personal and professional values. Places public welfare above his own interest or even safety. However, some broad principles can guide us in structuring our responses.
He observed, “Every duty is holy and devotion to duty is the highest form of worship.” This would also entail a respect for time, punctuality and fulfillment of promises made. Significance of objectivity for a public servant: Objectivity is considered one of the important values in public administration both by Nolan and 2nd ARC report: An officer who is genuinely dedicated to public service: Bhagwad Gita expounds the concept of Karamanyev adhikarste ma phaleshu kadachana. A contract for mining in under pending from high profile person having some political back up. • Stakeholders: List down the set of people who would be directly and indirectly affected in the case. Utilitarian Approach The concept of Utilitarianism was given by Jeremy Bentham and John Stuart Mill in the 19th century. Fulfill his duties and obligations responsibly, Act in a way that is professional and deserves and retain public confidence. It saves us from bad and indulges us in good.
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